Pharmaceutical Benefits Program new mailing address and fax

If you’re on a Special Pharmaceutical Benefits Program (SPBP) for your HIV medication, eligibility processing has been shifted to the vendor responsible for processing annual recertification. You will need to mail all applications to the following mailing address:

Commonwealth of Pennsylvania 
Department of Public Welfare
Special Pharmaceutical Benefits Program
PO Box 8808
Harrisburg, PA  17105-9920

Applications and supporting documents can also be sent via fax to: (717) 651-3608        

NOTE:   SPBP still requires a minimum of 3 business days to process all applications. Please allow 3 business days before calling for a status update on applications submitted.  Approved applicants will receive a phone call to verify acceptance and provide the SP# at the time of approval.  An approval letter containing an SPBP Identification card and introductory information will also be mailed the same day the application is approved.

SPBP staff will continue to address questions and concerns via the SPBP Customer Service Line Monday through Friday 8:00 a.m. to 4:30 p.m. Please call toll free 1-800-922-9384 for questions/concerns regarding program eligibility, benefits or application & recertification processes. 

For more information about SPBP, go to the PA Dept. of Public Welfare Website.

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